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FAQ

Products & Safety

Yes, the length of the wrist band can be adjusted with the included tool.

Yes, all of our watches are water resistant until a depth of 90ft/ 30m (3 ATM).

The watches are battery operated.

Yes, because we are convinced of our watches we will give you a free 1-year warranty.

Shipping & Delivery

Yes, we ship to many countries around the world including the US, Canada, Australia, the UK, and most European countries. You can check our shipping policy for a full list of all the countries we are shipping to.

The delivery speed depends on the destination country. In general, all orders are delivered within 7-14 business days after they have been shipped.

COVID-19:

Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment. This could mean that your package may be withheld with the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.

Yes, you will get a tracking number once your order has been shipped. You can track your shipment on our tracking page at any time.

Refund & Exchange

Please contact our support team and you will receive all the necessary information on how to send your item back to us. Once we received a confirmation that you have returned the item we will immediately refund your order.

If your item should break within the 1 year warranty period we will replace it free of charge.